If you have a technical support issue, you can lodge a Support Ticket here. We’ll get back to you as soon as possible.
Demo Request
Looking to demo one of our products?
FlightPlanner
The latest version of FlightPlanner is dated 15th May 2020. If you don’t have this version, please contact us and we will send you a download link.
FlightPlanner documents
FlightPlanner user guide (July 2020) is available here.
FlightPlanner technical note Apr 2019: moving licences between computers (PDF).
FlightPlanner technical note Oct 2019: upgrading to a higher version (PDF).
FlightPlanner videos
Importing a polygon from Google Earth (watch here)
Importing a path from Google Earth (watch here)
How to make a path in FlightPlanner (watch here)
Flight line orientation (watch here)
Calculating mission time (watch here)
Aviatrix
The latest version of Aviatrix is dated 15th August 2019. If you don’t have this version, please contact us and we will send you a download link.
Aviatrix installation and licensing
Documentation describing the annual technical support and licensing arrangements (PDF).
Aviatrix installation guide (PDF).
Aviatrix technical documents
Aviatrix technical note Aug 2017: writing GPS data to imagery acquired with Nikon D800 series cameras (PDF).
Aviatrix technical note Apr 2019: moving licences between computers (PDF).
Aviatrix technical note Oct 2019: importing background maps into Aviatrix (PDF).
Aviatrix technical note Nov 2019: internal and external GPS sources (PDF).
AfterFlight
The latest version of AfterFlight is dated 9th August 2019. If you don’t have this version, please contact us and we will send you a download link.
AeroAlign
The latest version of AeroAlign is dated 21st February 2019. If you don’t have this version, please contact us and we will send you a download link.
Hasselblad Camera Control
No support documentation currently available.
AeroNikon
The latest version of Nikon Camera Control is dated 1st November 2019. If you don’t have this version, please contact us and we will send you a download link.
A quick start guide for AeroNikon is available here (PDF).