Support

If you have a technical support issue, you can lodge a Support Ticket here. We’ll get back to you as soon as possible.


FlightPlanner

The latest version of FlightPlanner is dated 29th August 2019. If you don’t have this version, please contact us and we will send you a download link.

FlightPlanner documents

FlightPlanner user guide (February 2018) is available here.
FlightPlanner technical note Apr 2019: moving licences between computers (PDF).
FlightPlanner technical note Oct 2019: upgrading to a higher version (PDF).

FlightPlanner videos

Importing a polygon from Google Earth (watch here)
Importing a path from Google Earth (watch here)
How to make a path in FlightPlanner (watch here)
Flight line orientation (watch here)
Calculating mission time (watch here)


Aviatrix

The latest version of Aviatrix is dated 15th August 2019. If you don’t have this version, please contact us and we will send you a download link.

Aviatrix technical support and licensing

Documentation describing the annual technical support and licensing arrangements (PDF).

Aviatrix documents

Aviatrix technical note Aug 2017: writing GPS data to imagery acquired with Nikon D800 series cameras (PDF).
Aviatrix technical note Apr 2019: moving licences between computers (PDF).
Aviatrix technical note Oct 2019: importing background maps into Aviatrix (PDF).
Aviatrix technical note Nov 2019: internal and external GPS sources (PDF).


AfterFlight

The latest version of AfterFlight is dated 9th August 2019. If you don’t have this version, please contact us and we will send you a download link.


AeroAlign

The latest version of AeroAlign is dated 21st February 2019. If you don’t have this version, please contact us and we will send you a download link.


Hasselblad Camera Control

No support documentation currently available.


AeroNikon

The latest version of Nikon Camera Control is dated 1st November 2019. If you don’t have this version, please contact us and we will send you a download link.

A quick start guide for AeroNikon is available here (PDF).